In a market more competitive than most, you look to leverage every advantage in providing the best possible restaurant experience. But it’s time to think beyond commercial kitchen deep cleaning and delivering exceptional service. From streamlining operations and keeping food safe and delicious to staffing appropriately, advances in commercial kitchen technology can help.
“The same technology is transforming industries across the industrial spectrum is doing the same for restaurants,” says business and technology trends expert and keynote speaker Daniel Levine. “Robotics, artificial intelligence, tracking systems of all kinds … restaurants and food service operations that can afford it are implementing it in many ways that are both obvious and not to consumers.”
So, how is technology changing the way restaurants do business?
Scheduling is a time-consuming balancing act for many restaurant managers. Too few workers can affect service and food quality as well as your restaurant cleaning ability, while too many can cause you to overspend on labor. And chronic scheduling mistakes can make employees unhappy, leading to higher turnover.
Employee scheduling platforms and software free up time spent poring over schedules, and they can automate schedule changes and time-off requests. According to Hospitality Technology’s 2018 Restaurant Technology Study, 32 percent use workforce and labor management software and another 9 percent plan to add it this year. They can also help you determine optimal staffing levels at various times of the day and week, making your restaurant more efficient.
On the inventory side, it’s never a good experience when a guest is craving a favorite dish only to find out that your restaurant has run out. Every time an order can’t be filled because of missing ingredients, the restaurant loses money and customer goodwill.
Automated inventory management tracks items received and sales analytics over time. By applying data solutions to your restaurant’s trends, these commercial kitchen technology solutions help you determine when it’s time to reorder various ingredients and supplies and prompt you to do so. These solutions also help prevent food waste by helping restaurants better track inventory levels of perishable items so they can be used before they spoil, ultimately saving money.
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